Supercommunicators Guidelines for Hard Conversations

This review of Supercommunicators - How to Unlock the Secret Language of Connection seems to handle very different topics than what i remember from the book. Perhaps it’s hallucinated AI slop?

start with establishing the boundaries of the conversation
Acknowledge discomfort
We will make mistakes. Use the intent of curiosity and understanding, not perfection
The goal is to share your experiences and perspectives. Don’t go in with the expectation of changing someone’s mind.
No blaming, shaming or attacks
Speak about your own views and experiences. Don’t generalize or describe what other people think.
Confidentiality is important. People need to feel safe knowing that what they say won’t be repeated
Respect is essential. Respect each other’s right to be heard even when you disagree.
Sometimes we need to pause. If a conversation is traumatizing or painful it is a signal to stop. Encourage people to go slow, pause or step away.